Privacy Policy

Last Updated: July 2026

Avaleigh Holistic Healing is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us or use our services.

Who We Are

Avaleigh Holistic Healing provides yoga classes, massage treatments, reiki healing, sound healing and holistic wellbeing services.

For any questions regarding this Privacy Policy or your personal information, please contact:

Avaleigh Holistic Healing
Email: bliss@avaleighhealing.co.uk

Information We Collect

We may collect and process the following information:

  • Your name
  • Email address
  • Telephone number
  • Appointment and booking details
  • Information submitted through contact forms
  • Health and wellbeing information relevant to treatments or services you have booked
  • Communications between you and Avaleigh Holistic Healing
  • Information required for payment processing

How We Use Your Information

We use your information to:

  • Respond to enquiries and requests
  • Manage appointments and bookings
  • Provide services safely and effectively
  • Communicate important information regarding appointments
  • Maintain client records where appropriate
  • Meet legal, insurance and professional obligations
  • Improve our services and website

We only collect information that is necessary for these purposes.

Legal Basis for Processing

Under UK data protection law, we process personal information where:

  • You have provided consent
  • Processing is necessary to fulfil a booking or service agreement
  • Processing is necessary to comply with legal obligations
  • Processing is necessary for our legitimate business interests

Health Information

Some services may require you to provide information about your health, medical history or wellbeing.

This information is treated as confidential and is only used to ensure treatments, classes and services can be provided safely and appropriately.

Health-related information will never be shared without your consent unless required by law.

Sharing Your Information

We do not sell, rent or share your personal information for marketing purposes.

We may share information with trusted third-party providers where necessary to operate our business, including:

  • Website hosting providers
  • Online booking systems
  • Payment processors
  • Professional advisers
  • Regulatory authorities where legally required

Any third-party providers are expected to handle your information securely and in accordance with applicable data protection laws.

Payments

Payments may be processed through secure third-party payment providers, including Square.

Avaleigh Holistic Healing does not store or have access to your full payment card details. Payment information is processed directly by the payment provider under their own privacy and security policies.

Data Storage and Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

While every effort is made to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

How Long We Keep Your Information

Personal information is only retained for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, insurance, accounting and professional requirements.

When information is no longer required, it will be securely deleted or anonymised.

Your Rights

Under UK GDPR, you have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information where appropriate
  • Restrict or object to certain processing activities
  • Withdraw consent where processing is based on consent
  • Request a copy of your personal information
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

For more information, please visit the ICO website.

Third-Party Websites

This website may contain links to third-party websites or services. Avaleigh Holistic Healing is not responsible for the privacy practices, content or security of external websites.

Users should review the privacy policies of any third-party websites they visit.

Changes to This Policy

Avaleigh Holistic Healing may update this Privacy Policy from time to time.

Any changes will be published on this page and will take effect immediately upon publication.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Avaleigh Holistic Healing
Email: bliss@avaleighhealing.com

Cookie Policy

Last Updated: July 2026

This Cookie Policy explains how Avaleigh Holistic Healing uses cookies and similar technologies when you visit our website.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function correctly, remember preferences and improve the user experience.

Cookies do not typically identify you personally, but they may collect information about how you use a website.

How We Use Cookies

Avaleigh Holistic Healing uses only essential cookies that are necessary for the operation and security of the website.

These cookies may be used to:

  • Ensure the website functions correctly
  • Maintain website security
  • Support website performance
  • Enable online booking functionality where applicable

Without these cookies, certain parts of the website may not function properly.

Third-Party Services

Our website may use trusted third-party services to provide specific functionality, such as:

  • Webflow (website hosting)
  • Square Appointments (online booking and payments)

These services may use their own cookies to provide their functionality. We do not control these cookies and recommend reviewing the privacy and cookie policies of those providers for further information.

Analytics and Advertising Cookies

At the time of writing, Avaleigh Holistic Healing does not use advertising, marketing or tracking cookies.

We do not use cookies to serve personalised advertisements or track your activity across other websites.

Managing Cookies

Most web browsers allow you to manage, block or delete cookies through your browser settings.

Please note that disabling certain cookies may affect the functionality of this website and online booking services.

For information on managing cookies, please refer to your browser’s help documentation.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements or website functionality.

Any updates will be published on this page and will take effect immediately upon publication.

Contact Us

If you have any questions regarding this Cookie Policy, please contact:

Avaleigh Holistic Healing
Email: bliss@avaleighhealing.co.uk

Website Terms & Conditions

Last Updated: July 2026

By accessing and using the Avaleigh Holistic Healing website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use this website.

About Us

Avaleigh Holistic Healing provides yoga classes, massage treatments, reiki healing, sound healing and holistic wellbeing services.

For any enquiries regarding these Terms & Conditions, please contact:

Avaleigh Holistic Healing
Email: bliss@avaleighhealing.co.uk

Website Use

The information provided on this website is for general information purposes only.

While every effort is made to ensure the information on this website is accurate and up to date, Avaleigh Holistic Healing makes no guarantees regarding the completeness, accuracy or suitability of any content.

We reserve the right to update, amend or remove content at any time without notice.

Booking Services

Appointments, classes and services may be booked through our online booking system or by contacting us directly.

All bookings are subject to availability and acceptance.

Avaleigh Holistic Healing reserves the right to decline or cancel bookings where necessary.

Payments

Payments for classes, treatments and services may be processed through Square or other approved payment methods.

By making a booking, you agree to pay all applicable fees associated with the selected service.

Payment may be required at the time of booking depending on the service selected.

All prices are displayed in Pounds Sterling (£) and may be updated from time to time without notice.

Cancellations and Rescheduling

Appointments and classes may be cancelled or rescheduled free of charge with at least 24 hours’ notice.

Cancellations made within 24 hours of the appointment time may be subject to a cancellation fee.

Failure to attend a booked appointment without notice may result in the full appointment fee being charged.

Avaleigh Holistic Healing reserves the right to cancel or reschedule appointments where necessary. In such cases, alternative arrangements will be offered wherever possible.

Health and Wellbeing Disclaimer

The services provided by Avaleigh Holistic Healing are intended to support relaxation, wellbeing and personal development.

Yoga, massage, reiki and sound healing services are not intended to diagnose, treat, cure or prevent any medical condition.

Clients should seek advice from an appropriately qualified healthcare professional regarding any medical concerns or conditions.

It is the responsibility of each client to disclose any relevant health information before participating in classes or receiving treatments.

Limitation of Liability

Participation in yoga classes, treatments and wellbeing services is undertaken at the client’s own risk.

To the fullest extent permitted by law, Avaleigh Holistic Healing shall not be liable for any indirect, incidental or consequential loss, damage or injury arising from the use of this website or participation in services.

Nothing in these Terms & Conditions excludes liability where such exclusion would be unlawful.

Intellectual Property

All content on this website, including text, images, branding, logos and design elements, remains the property of Avaleigh Holistic Healing unless otherwise stated.

Content may not be copied, reproduced, distributed or used without prior written permission.

Third-Party Services

This website may contain links to third-party websites, booking platforms or payment providers.

Avaleigh Holistic Healing is not responsible for the content, policies or practices of third-party services.

Privacy and Cookies

Use of this website is also governed by our Privacy Policy and Cookie Policy.

Changes to These Terms

Avaleigh Holistic Healing reserves the right to update these Terms & Conditions at any time.

Any updates will be published on this page and take effect immediately upon publication.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact:

Avaleigh Holistic Healing
Email: bliss@avaleighhealing.co.uk